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Scanned numbers won't add up? Fix “numbers stored as text”

Short answer

Numbers that sit on the left of the cell, show a small green triangle and make SUM return 0 are stored as text. Select them and use the warning icon › Convert to Number, or Data › Text to Columns › Finish for a whole column. If some cells still won't convert, they contain a hidden space, a currency sign or a decimal comma — use =NUMBERVALUE(A2, ",", ".") with the separators the text uses.

How to spot numbers stored as text

Why it happens

Text gets into number columns whenever values arrive as text and Excel doesn't (or can't) convert them: pasting from a web page, a PDF or a photo (Live Text), opening some CSV files, data exported by other systems, or a column formatted as Text before the values were entered. Scanned and copied tables are a classic source — and so is any value with something extra around the digits.

Fix 1: Convert to Number

Select the cells (or the whole column), click the warning icon next to the selection and choose Convert to Number. Quick for one column; the icon only appears when Excel recognizes the text as a number.

Fix 2: Text to Columns

Select one column, choose Data › Text to Columns and click Finish straight away. Excel re-reads every cell as if it were typed in, turning number-like text into numbers. Works for a whole column in one go.

Fix 3: a formula

Copy the results and use Paste Special › Values over the original column if you don't want to keep the formulas.

Cells that won't convert

In Numbers and Google Sheets

Numbers: select the cells, open Format › Cell and choose Number; values with extra characters need those removed first. Google Sheets: Format › Number › Number, or =VALUE(A2); Google Sheets also has Data › Split text to columns.

What QuickScan does

QuickScan's Excel files store plain quantities and amounts as real numbers, shown with the decimals they had on paper — so SUM works on a scanned invoice or statement straight away. What isn't clearly a number stays text on purpose: amounts with a currency sign or unit, percentages, dates and times, codes with leading zeros, long codes, and a value like 1.500 when nothing else in the table says whether the dot is a decimal point. Those are the cells to convert with the fixes above, if you need to calculate with them.

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Questions

Why does SUM return 0?

SUM skips cells that hold text, and a number stored as text is text. Convert the column to real numbers (Convert to Number, Text to Columns, or VALUE) and SUM works.

How do I convert a whole column of text to numbers?

Select the column, then Data › Text to Columns › Finish. Excel re-reads every cell and turns those that look like numbers into numbers, using your region's decimal separator.

Why won't some cells convert?

Usually a hidden character (a non-breaking space from a web page or PDF), a currency sign or unit typed into the cell, or a decimal comma where your Excel expects a point. Remove the extra characters or use NUMBERVALUE with the separators the text uses.

Does QuickScan export numbers as text?

Its Excel files store plain quantities and amounts as numbers. Cells that aren't clearly numbers — codes with leading zeros, long codes, dates, amounts with a currency sign or unit — stay text on purpose, so nothing is guessed.