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Troubleshooting tables in Excel, Numbers and CSV

A table can arrive in a spreadsheet looking wrong even when every character was read correctly. These are the usual causes, and how to fix each one.

Most of these problems aren't about scanning at all: they happen whenever a CSV is opened by double-click, or text is pasted into a sheet, and the spreadsheet guesses what the values mean. Find what you see in the table below.

What you seeUsual causeFix
Everything is in column AThe CSV uses a different separator than your Excel expectsCSV opens in one column
00123 became 123, a barcode became 4.00638E+12Excel converted codes to numbers on openLeading zeros and barcodes disappear
SUM gives 0, numbers sit on the leftThe numbers are stored as textNumbers stored as text
4,50 stays text, or 1.500 turns into 1500Decimal comma and decimal point mixed upDecimal comma vs decimal point
1-2 became 1 Feb, or 03/04 reads the wrong wayExcel guessed a date, in your region's orderDates wrong in Excel
é or Ä… instead of é or ąThe CSV was read with the wrong text encodingGarbled accents in a CSV
A table copied from a photo pasted into one columnLive Text copies text, not cellsLive Text table pastes into one column
Excel's “Data from Picture” is missing or failsAccount, version or photo problemsExcel “Data from Picture” missing or not working

All troubleshooting guides

Free tools

Two small tools run entirely in your browser — the file or text never leaves your device.

Avoiding the problems in the first place

Export or save as Excel (.xlsx) when you can: an .xlsx file says which cells are numbers and which are text, so nothing is guessed when it opens. A CSV is plain text, and the spreadsheet decides what each value is — in your region's format. QuickScan's Excel files keep codes with leading zeros, long codes and dates as text, and store plain amounts as numbers; its CSV files are written for the region your iPhone is set to.

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On a computer? Point your iPhone's camera at the code to open QuickScan in the App Store.

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